Chang222mom Privacy Policy – Our commitment to protecting your data

Information Collected

Chang222mom collects both the information you provide and data automatically generated during your use of the platform. The primary purpose of data collection is to enhance your experience and provide secure services.

Account and identity information

• Name, mobile number, and email address (provided during registration).
• National ID or passport information (for identity verification).
• Date of birth (for age verification).

Payment and Transaction Information

• BKash, Nagad, or bank account details (for deposits and withdrawals).
• Transaction history and BDT amounts.
• Payment method verification records.

Device and browser information

• IP address, browser type, and operating system information.
• Mobile device model and app version.
• Logs of usage time and activity on the platform.

Purpose of Data Use

Chang222mom uses collected data solely for its intended purposes. Misuse of data is strictly against our policy.

• Account Management: To complete registration, login, and identity verification.
• Payment Processing: To securely complete deposits, withdrawals, and transactions.
• Ensuring Security: To prevent fraud and unauthorized access.
• Service Improvement: To improve platform functionality and mobile experience.
• Customer Support: To resolve issues and provide support.
• Legal Obligations: To comply with legal obligations under Bangladeshi law.

Sharing and storing information with third parties

Chang222mom does not sell your personal information nor share it with third parties for marketing purposes. Limited sharing may occur under specific circumstances:

• Payment Providers: Information required to complete payments via bKash, Nagad, or bank transactions is provided to the payment gateway.
• Game Providers: Third-party game providers may use minimal user information to operate the games.
• Legal obligations: Information may be provided in response to court orders or regulator requests.

Data Retention Period

All data is retained for as long as your account remains active. Following account closure, certain information may be kept for a period of time due to legal obligations. Data that is no longer required will be deleted after the applicable retention period.

Your Rights and Data Security

User Rights

As a chang222mom account holder, you have the following rights:

• Right of Access: Right to know what information about you is stored.
• Right to Rectify: Right to request correction of incorrect or outdated information.
• Right to Request Deletion: Right to request deletion of your data in certain cases (unless legally required to retain it).
• Right to Restrict Processing: You may request to limit data processing in some cases.

Data Security Measures

Chang222mom protects your data using state-of-the-art security technologies. All sensitive information is stored using encryption. Regular security checks are conducted to prevent unauthorized server access. However, absolute internet security cannot be guaranteed, so it’s your responsibility to keep your account password confidential.

Policy Changes and Contact

Chang222mom reserves the right to update this Privacy Policy as needed. Users will be notified of significant changes via their account or through a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions about our Privacy Policy, or to request access, correction, or deletion of your data, please contact us at [email protected]. For more general enquiries, FAQs View.